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User Profile

1. Why It Exists

Problem it solves: Users need a centralized place to manage their entertainment preferences, view their history, and control their Beet experience. Without profiles, the platform can't deliver personalized recommendations or track user achievements.

Value proposition: Complete entertainment profile that learns user preferences, tracks spending and rewards, showcases achievements, and enables social features for sharing experiences with friends.

Strategic importance: Profiles drive engagement through personalization and gamification. They're essential for recommendation algorithms, social features, and understanding user behavior patterns.

2. Scope

MVP (Current Phase)

  • Basic profile information (name, location, preferences)
  • Entertainment preferences (genres, languages, cuisines)
  • Transaction and booking history
  • Beet Bucks balance and history
  • Privacy settings

Future Phases

  • Phase 2: Social features, friend connections, shared watchlists
  • Phase 3: Achievements, badges, leaderboards, influencer profiles

3. Design Considerations

User Experience

  • Profile setup in <2 minutes
  • Quick preference selection with smart defaults
  • Visual transaction history with filtering
  • Mobile-first responsive design

Technical Architecture

  • Efficient data model for preferences
  • CDN for profile images
  • Real-time balance updates
  • GDPR-compliant data handling

Business Rules

  • Users must verify email before full profile access
  • Location determines available events/movies
  • Profile data retention: 2 years after last activity
  • Preference changes take immediate effect

4. Validation

Success Metrics

  • Profile completion rate: 80%+ within first week
  • Preference accuracy: 75%+ relevant recommendations
  • Profile visits: 3+ times per week average
  • Social connections: 40% connect with friends
  • Data quality: 90%+ profiles with valid preferences

Technical Validation

  • Performance testing for profile loads
  • Preference algorithm accuracy testing
  • Privacy compliance auditing
  • Data integrity validation

5. Risks & Edge Cases

High Risk

  • Privacy concerns: Users worried about data collection
  • Mitigation: Clear privacy policy, granular controls
  • Stale preferences: Outdated preferences reduce relevance
  • Mitigation: Periodic preference refresh prompts

Medium Risk

  • Profile spam/fake accounts: Affects social features and metrics
  • Mitigation: Verification requirements, spam detection
  • Data synchronization: Profile updates not reflecting immediately
  • Mitigation: Real-time sync, conflict resolution

Edge Cases

  • Multiple profiles per household: Family sharing scenarios
  • Handling: Sub-profiles under main account
  • Location changes: Moving cities affects recommendations
  • Handling: Location update prompts, history preservation

Key User Flows

Initial Profile Setup

  1. User completes registration
  2. Prompted to set up profile
  3. Enters basic info and location
  4. Selects entertainment preferences
  5. Optionally uploads profile photo
  6. Sees personalized homepage

Viewing History & Rewards

  1. User clicks profile icon
  2. Sees dashboard with Beet Bucks balance
  3. Views recent transactions
  4. Can filter by type (movies, events, dining)
  5. Downloads receipts if needed

Updating Preferences

  1. User navigates to settings
  2. Updates genre/cuisine preferences
  3. Changes notification settings
  4. Saves changes
  5. Immediately sees updated recommendations

Status: Not Started Priority: High Target Release: Q1 2025